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We provide a full range of services to ensure you gain the maximum
return on your investment on your CRM.

  • Project Scoping and needs analysis
  • CRM Integration with Accounting solutions and other BackOffice solutions
  • CRM Product comparative analysis
  • Database repair & troubleshooting
  • CRM suitability and feasibility studies
  • Custom Reports
  • Software Customisation and business process automation
  • Support & Maintenance
  • End User, Power User & Administrator Training
  • Best Practisesconsultancy
  • Data migration from other source
  • Software Upgrades 
  • Synchronization for remote users
  • Synchronization with PDAs,   Palm, etc
  • Integration with 3rd party applications                      
  • CRM Audit

As CRM & Cloud Consultant, we provide the highest standard of services in the following areas: 

  • DDM have implemented this award-winning software for companies from a diverse range of industries including finiancial services, telecommunications and logistics.
  • Our rich experience means we can assess the best uses of CRM within your company.
  • We will advise you on the configuration and training that will bring the optimal return for your investment, with the minimum disruption to your business.