CRM Audit
is an analysis of how your CRM is performing.
Most businesses use only 25% of their CRM functionality. We understand what parts of you could use to run the business process more efficiently and make recommendations to save you money and get a better return on your investment in your CRM.
Our recommendations have been found to improve a company’s ability to target, develop and also maintain long-term profitable relationships with their customers.
A basic CRM Audit will take into consideration the followings:
- Installation, Architecture & Performance
- Data Capture & Usage
- User Knowledge
- Reporting & Analytics
- Disaster Recovery & Security